Business Improvement Manager – KTP Associate

We’re looking for a Business Improvement Manager to lead an exciting Innovate UK-funded Knowledge Transfer Partnership (KTP) between the University of Sunderland and Training in Care. In this role, you’ll be at the heart of developing an innovative interactive learning platform, enhancing teaching methods, and shaping an international marketing strategy to help Training in Care expand globally.

You’ll be employed by the University of Sunderland as a Knowledge Transfer Associate, working closely with a team of experts from both the university and the company. Based at Training in Care’s South Shields office, this is a fantastic opportunity to make a real impact—helping to position Training in Care as a global leader in high-quality child and adult care training while contributing to cutting-edge research.

Skills and Expertise

Your experience includes:

• Digital marketing, including designing and implementing marketing strategies for domestic and international expansion.
• Managing projects.
• Ability to design and implement training programmes.

Your expertise includes:

• Proficiency in strategic marketing, both domestic and international.
• Strong analytical and problem-solving skills, with the ability to interpret technical data and apply it to business improvement.
• A proactive attitude toward learning new skills, adapting to new challenges, and integrating multidisciplinary knowledge into practical solutions.

The project seeks to transform Training in Childcare into a leading provider of innovative, high-quality training solutions by addressing critical skill, operational, and technological gaps. Partnering with the University of Sunderland, we aim to harness expertise in IT learning platform design, teaching pedagogies, organizational transformation, and marketing strategies to drive sustainable growth and excellence.

The vision for this project is to establish an agile, market-responsive organization that delivers impactful programs aligned with international standards, fostering sustainable growth and global competitiveness.

Key objectives include developing a cutting-edge, interactive learning platform; standardizing teaching methods using advanced pedagogical approaches; and equipping staff with skills to design and deliver innovative, learner-centered programs. Additionally, we aim to craft a robust marketing strategy to expand into national and international markets, enhancing brand recognition and revenue streams.