Integrated Health Services Programme Evaluation Lead – KTP Associate

This management Knowledge Transfer Partnership (mKTP) aims to develop, test, and embed a new rigorous evaluation framework to support decision-making and assess the effectiveness of service design, delivery and workforce planning for Birmingham Community Healthcare NHS Foundation Trust (BCHC) so that its Community Care Collaborative (CCC) partnership model can improve patient experience and outcomes through the care they receive.

Duties & Responsabilities

• To develop a rigorous Plan-Do-Check-Act (P-D-C-A) evaluation framework for the Community Care Collaborative (CCC) and embed a culture change to adopting a data-driven, integrated approach to implementation and evaluation.
• To complete an audit of implementation activities across the CCC in three localities (one retrospective, one prospective, one control).
• To evaluate integrated care across diverse services, where fragmented data systems and inconsistent metrics hinder analysis.
• To introduce different methods of collecting qualitative data, related to staff and patient experience, including data related to systems mapping/modelling.
• To develop acceptable and feasible strategies for measuring the equity of access to healthcare services delivered within the CCC to ensure adjustments are made to maximise patient access and streamline staff resources.

Skills/experience required include:

Essential for the role:

• Experience of collecting and analysing quantitative and qualitative data.
• Understanding of GDPR and Data Collection policies.
• Strong numerical and analytical skills.
• Understanding of ethical issues and approvals.

Desirable for the role:

• Experience in health-service operations management.
• Experience of systems evaluation.
• Excellent communication/interpersonal skills.
• Experience/knowledge of change management.

This mKTP will deliver a strategic shift in BCHC’s operational model by embedding data-driven decision-making and rigorous service evaluation. The aim is to enable evidence-based service design that improves clinical outcomes and reduces health inequalities, directly supporting the NHS 10-Year Plan.